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Locally owned. Family run. Servicing Logan, Brisbane South and the Redlands.

Fully insured. Upfront pricing.

A flooded living room

Water damage restoration, fast.

Extraction, heat-assisted drying and mould prevention from a Brisbane-based, IICRC-certified family crew.

Burst pipe or storm leak?

Secondary damage starts within 24 hours. Call now and we’ll move fast to stop it spreading.

IICRC Master Water Restorer certification

IICRC certified technicians. We work with insurers so you don’t have to.

Water damage restoration

Every minute counts.

When a burst pipe, storm run-off or washing machine hose soaks your home, every minute counts. Our emergency crew brings industrial extraction, heat-assisted drying and proven know-how to stop mould and structural damage before it starts, then restores your property.

  • Mould colonies can take hold in as little as 48 hours.
  • Swollen skirting boards and warped floorboards multiply repair costs.
  • Insurance excess often rises if you delay mitigation.

Talk to us now

Urgent help is available. Call and we’ll talk you through the next steps.

Drying equipment on a tiled floor
Kitchen drying set-up
Restoration equipment running in a living area

Our rapid-recovery process.

01

Assess and map moisture

Thermal imaging pinpoints hidden saturation in walls, under tiles and inside cabinetry.

02

Extract and dry

Truck-mounted pumps, floor mats and low-grain dehumidifiers pull the water out fast.

03

Sanitise, monitor, restore

Anti-microbial treatment prevents mould, daily readings confirm materials are dry and we liaise directly with your insurer.

One crew for every drop.

Burst-pipe clean-up, flood response, mould prevention and insurance assistance in one call.

Emergency water extraction

Industrial-grade pumps and vacuum systems remove standing water quickly.

Targeted structural drying

Moisture mapping and controlled drying prevent hidden damage in walls, floors and cabinetry.

Wet carpet rescue

Professional extraction and drying techniques save wet carpet from long-term damage.

Timber and laminate floors

Specialised drying helps restore warped timber and laminate flooring.

Mould and odour treatment

Anti-microbial treatments eliminate mould spores and unpleasant odours.

Insurance-ready reporting

Moisture readings, photos and reports to support your claim.

Drying equipment on a tiled floor

Why Brisbane homeowners trust Surface Master.

  • Local and family owned, not a franchise. Serving Brisbane families since 2012.
  • IICRC-certified technicians. Work that meets global restoration standards.
  • 100% satisfaction guarantee. We finish only when you’re happy.
  • One-stop surface care. From carpets to timber to tile, we restore the materials we clean every day.

IICRC Master Water Restorer certified.

Our team holds IICRC Triple Master Restorer certification, including Master Water Restorer.

The kind of clean people talk about.

A few things you might be wondering.

Can’t see your question? Call 0423 459 413 and talk to the people who do the work.

Storm clouds over Brisbane
Will my insurance cover this?

Most home insurance policies cover water damage from burst pipes and flooding. We provide detailed reports to support your claim.

How long will my house take to dry?

It depends on how much water, which materials are affected and ventilation. Controlled drying typically takes 48 to 72 hours, with daily moisture monitoring.

Is your process safe for kids and pets?

Yes. We use non-toxic, family-friendly solutions and equipment throughout the restoration.

Do you service rural Logan suburbs like Jimboomba and Yarrabilba?

Yes. We cover Brisbane and surrounding areas, including Logan's rural suburbs.

Ready to love your home again?

Tell us what needs a fresh start and we’ll get back to you with a clear price.

Prefer to talk? Call us, we answer our own phones.

What needs a fresh start?

We will call or email to confirm the details and your price.

Thanks, we have it

We will be in touch shortly to confirm the details and your price. Need us sooner? Call 0423 459 413.